Terms of Service

Last updated: 2026-02-02

1. Who we are

These Terms of Service (“Terms”) govern your access to and use of the RTMPS.IO service, website, APIs, and related features (collectively, the “Service”). The Service is operated by METATAG OÜ (Registry code: 16276419, VAT: EE102393738) (“we”, “us”, “our”).

Contact: legal@rtmps.io

2. Acceptance of these Terms

By creating an account, signing in, or using the Service, you agree to these Terms and confirm you have the legal authority to do so. If you are using the Service on behalf of a company, you represent that you are authorized to bind that company to these Terms.

3. Related documents

These Terms incorporate the following documents by reference:

• Privacy Policy
• Acceptable Use Policy
• Pricing and any service descriptions shown at purchase

If there is a conflict, the order of precedence is: (1) service descriptions at purchase, (2) these Terms, (3) the related documents above.

4. The Service

RTMPS.IO provides tools that may include RTMP/RTMPS ingest, stream processing, and delivery/restreaming to third‑party platforms you connect. We may add, change, or remove features over time. We do not guarantee that any specific feature will remain available.

5. Accounts and security

• You must provide accurate and current account information and keep it updated.
• You are responsible for all activity under your account, including actions by anyone you authorize.
• You must protect your credentials and streaming keys and notify us promptly of any unauthorized access or suspected compromise.

6. Third‑party platforms and OAuth sign‑in

The Service may let you sign in using third‑party identity providers (for example, “Sign in with Apple” and Google OAuth) and/or connect your accounts on third‑party streaming platforms (for example, YouTube, Twitch, TikTok, Facebook, etc.).

• When you use “Sign in with Apple”, Apple may provide us a unique identifier and (depending on your choices) your name and an email address (including an alias). See Apple’s description of how Sign in with Apple works: Sign in with Apple & Privacy.
• When you use Google OAuth, authentication occurs through Google’s authorization flow. We do not ask you to enter your Google password into RTMPS.IO. See Google’s OAuth policy guidance: OAuth 2.0 Policies.
• Any access tokens or permissions you grant are used only to provide the Service you requested (for example, to read channel metadata, create outputs, or publish streams), as described in our Privacy Policy.
• Third‑party platforms are independent from us. Your use of those platforms is governed by their own terms, policies, and settings. We are not responsible for their availability, restrictions, or actions (including suspension of your accounts, API changes, rate limits, or content takedowns).

7. Your content and responsibilities

“You(r) Content” means any video, audio, metadata, stream keys, titles/descriptions, thumbnails, chat messages, or other content you upload, transmit, or otherwise make available through the Service.

• You are solely responsible for Your Content and for ensuring you have all rights and permissions required to stream and distribute it.
• You must comply with all applicable laws and all platform rules for every destination you stream to.
• You must not use the Service to stream content that violates our Acceptable Use Policy.

8. License you grant to us

You grant us a limited, worldwide, non‑exclusive license to host, process, transmit, and deliver Your Content solely to operate and provide the Service (for example, ingesting your stream and forwarding it to the destinations you configured). This license ends when Your Content is no longer stored or processed in connection with your use of the Service, subject to any lawful retention described in our Privacy Policy.

9. Service availability, maintenance, and changes

We aim to keep the Service available, but outages and interruptions can occur (including due to maintenance, security events, and third‑party dependencies). We may suspend or restrict access to protect the Service, comply with law, or address misuse.

10. Fees, subscriptions, and payments

• Paid plans, quotas, and pricing are described on our Pricing page or at checkout.
• Taxes (including VAT) may apply depending on your location and tax status.
• Unless required by law or stated otherwise at purchase, fees are non‑refundable.
• If you exceed plan limits, we may throttle, pause, or require an upgrade, depending on plan rules shown in the Service.

11. Termination and suspension

• You may stop using the Service at any time. You can request account deletion as described in our Privacy Policy.
• We may suspend or terminate your access if you materially breach these Terms, violate the Acceptable Use Policy, create risk to the Service, or if required by law.
• After termination, you may lose access to outputs, stream keys, historical logs, and stored data, subject to any retention obligations and your plan features.

12. Intellectual property

We and our licensors own the Service, including its software, design, trademarks, logos, and documentation, except for Your Content. You may not copy, modify, reverse engineer, or create derivative works from the Service except where such restrictions are prohibited by law.

13. Feedback

If you provide suggestions or feedback, you grant us the right to use it without restriction or obligation, including to improve the Service, without compensating you.

14. Disclaimer of warranties

The Service is provided “as is” and “as available”. To the maximum extent permitted by law, we disclaim all warranties, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non‑infringement.

15. Limitation of liability

To the maximum extent permitted by law, METATAG OÜ will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, data, goodwill, or business interruption, arising out of or related to your use of (or inability to use) the Service. Our total liability for any claim will not exceed the amounts you paid to us for the Service during the three (3) months before the event giving rise to the claim, or EUR 50 if you have not paid anything, unless mandatory law requires otherwise.

16. Indemnity

You agree to defend, indemnify, and hold harmless METATAG OÜ and its officers, directors, employees, and contractors from and against claims, damages, losses, and expenses (including reasonable legal fees) arising from Your Content, your use of the Service, or your violation of these Terms, third‑party rights, or applicable law.

17. Consumer rights

If you are a consumer located in the EEA/UK, you may have mandatory rights that cannot be waived. Nothing in these Terms limits those rights.

18. Governing law and disputes

These Terms are governed by the laws of Estonia, without regard to conflict‑of‑laws principles. Any disputes arising out of or relating to these Terms or the Service will be subject to the exclusive jurisdiction of the courts of Estonia, unless mandatory law in your country of residence provides otherwise.

19. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will provide reasonable notice (for example, via the Service or email). Your continued use of the Service after the effective date of updated Terms means you accept the updated Terms.

20. Miscellaneous

• If any part of these Terms is found unenforceable, the rest remains in effect.
• You may not assign these Terms without our consent; we may assign them as part of a merger, acquisition, or sale of assets.
• These Terms are the entire agreement between you and us regarding the Service, except as noted in Section 3.

Note: Apple and Google OAuth verification typically also requires a publicly accessible Privacy Policy that clearly explains what data you collect and how you use it, and links to it from your app/website’s OAuth consent screens.